Last year implementing an ERP was the number one tech change operating partners made. Number two on the list was implementing a service now type platform.
There are some obvious benefits for doing this. Integrating applications into one place. Integrating the management of all business processes. Giving business leaders a real-time view of core business processes.
With this predicted to continue into 2021 does that make 2021 the year the ERP?
2021 is the year of the playbook.
- Get new system.
- Implement new system.
- Create new value.
Having a robust playbook for sourcing and implementing new technologies are important steps.
Creating value can be more complicated.
Value doesn’t only come from the systems you implement. It’s created in the way you use those systems to drive change. It’s how you align your teams to use the new data they have access to. Not only that, but it’s in the times you choose to do something materially different.
You might look try looking at value creation as a journey rather than a playbook. Each step on that journey is another opportunity to learn, practice and create.
What is the first step in your playbook? Where do you see the most value created? Do you predict this will change in 2021?
Let me know.
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